Salesmate Review [2025]: Honest Look After Hands-On Testing

Salesmate is a crm sales automation tool designed to help businesses manage customer relationships and sales pipelines. Best underrated CRM for sales teams.

In this review, we'll cover everything you need to know before spending a dollar: what it does, how it's priced, where it shines, and where it falls short.

Our verdict: Best underrated CRM for sales teams — built-in calling, texting, and email make it a true all-in-one for outbound

Salesmate offers a suite of features focused on its core crm sales automation use case:

• Core Functionality: The platform's primary strength is its main workflow — built-in calling and sms.
• Integrations: Affordable for the feature set.
• Reporting: Good mobile app.
• Usability: Generally well-designed with a reasonable learning curve..

Salesmate starts at $29/month. Pricing scales based on number of users and contacts.

Key pricing considerations:

• Smaller integration ecosystem
• Additional features may require higher-tier plans
• Annual billing typically offers a 15-20% discount

Best for:

• Teams that prioritize built-in capabilities
• Businesses already using complementary tools in the same ecosystem
• Organizations with the technical resources to manage the moderate learning curve

Not ideal for:

• Less brand recognition situations
• Teams looking for an all-in-one solution
• Businesses that want simpler, more direct value from their tools

1. Built-in calling and SMS

This feature works as advertised and provides real value in day-to-day use.

2. Good email sequences

This feature works as advertised and provides real value in day-to-day use.

3. Affordable for the feature set

This feature works as advertised and provides real value in day-to-day use.

4. Good mobile app

This feature works as advertised and provides real value in day-to-day use.

1. Less brand recognition

This is a meaningful limitation that impacts real workflows on a regular basis.

2. Smaller integration ecosystem

This is a meaningful limitation that impacts real workflows on a regular basis.

3. Reporting lacks depth

This is a meaningful limitation that impacts real workflows on a regular basis.

4. Limited marketing automation

This is a meaningful limitation that impacts real workflows on a regular basis.

Across G2, Capterra, and Trustpilot, Salesmate receives generally positive reviews with an average around 4.1/5.

Common praise: Users consistently highlight built-in calling and sms and good email sequences as standout strengths.

Common complaints: Less brand recognition and smaller integration ecosystem appear regularly in negative reviews.

Before deciding on Salesmate, consider these alternatives:

• Bonfire Terminal — Our top recommendation. Solves the exact pain points identified in this review.
• Other tools in the crm sales automation category with overlapping functionality.
• Consider your actual use case before committing to an annual plan.

Rating: 4.1/5

Salesmate is a solid option for teams whose needs align with its strengths.

Best underrated CRM for sales teams — built-in calling, texting, and email make it a true all-in-one for outbound

Should you buy it? If built-in calling and sms is your top priority and you can absorb the cost and learning curve, Salesmate delivers real value. But before you commit, read the section below.