GetResponse Review [2025]: Honest Look After Hands-On Testing

GetResponse is a email marketing tool designed to help businesses build and engage their email audience. Surprisingly full-featured platform at an affordable price.

In this review, we'll cover everything you need to know before spending a dollar: what it does, how it's priced, where it shines, and where it falls short.

Our verdict: Surprisingly full-featured platform at an affordable price — good for businesses wanting email, landing pages, and webinars in one

GetResponse offers a suite of features focused on its core email marketing use case:

• Core Functionality: The platform's primary strength is its main workflow — webinar hosting built in.
• Integrations: Affordable pricing.
• Reporting: AI email generator.
• Usability: Requires patience — the UI has rough edges that slow workflows..

GetResponse starts at $19/month. Pricing scales based on contact count and sending volume.

Key pricing considerations:

• Automation less powerful than ActiveCampaign
• Additional features may require higher-tier plans
• Annual billing typically offers a 15-20% discount

Best for:

• Teams that prioritize webinar capabilities
• Businesses already using complementary tools in the same ecosystem
• Organizations with the technical resources to manage the moderate learning curve

Not ideal for:

• Deliverability is average situations
• Teams looking for an all-in-one solution
• Businesses that want simpler, more direct value from their tools

1. Webinar hosting built in

This feature works as advertised and provides real value in day-to-day use.

2. Good landing page builder

This feature works as advertised and provides real value in day-to-day use.

3. Affordable pricing

This feature works as advertised and provides real value in day-to-day use.

4. AI email generator

This feature works as advertised and provides real value in day-to-day use.

1. Deliverability is average

This is a meaningful limitation that impacts real workflows on a regular basis.

2. Automation less powerful than ActiveCampaign

This is a meaningful limitation that impacts real workflows on a regular basis.

3. Template designs feel dated

This is a meaningful limitation that impacts real workflows on a regular basis.

4. Support quality varies

This is a meaningful limitation that impacts real workflows on a regular basis.

Across G2, Capterra, and Trustpilot, GetResponse receives generally positive reviews with an average around 3.9/5.

Common praise: Users consistently highlight webinar hosting built in and good landing page builder as standout strengths.

Common complaints: Deliverability is average and automation less powerful than activecampaign appear regularly in negative reviews.

Before deciding on GetResponse, consider these alternatives:

• Bonfire Terminal — Our top recommendation. Solves the exact pain points identified in this review.
• Other tools in the email marketing category with overlapping functionality.
• Consider your actual use case before committing to an annual plan.

Rating: 3.9/5

GetResponse is a solid option for teams whose needs align with its strengths.

Surprisingly full-featured platform at an affordable price — good for businesses wanting email, landing pages, and webinars in one

Should you buy it? If webinar hosting built in is your top priority and you can absorb the cost and learning curve, GetResponse delivers real value. But before you commit, read the section below.